Are you confident your organization is retaining email and other electronic business records in compliance with HIPAA, the law, regulatory rules, and organizational guidelines? Not long ago, email messages were the only electronic business records healthcare providers needed to concern themselves with. No longer. Today, you also must manage records generated by AI/ChatGPT, social media, mobile devices, Zoom, Teams, apps, instant messaging, texting, and the web.
Failure to preserve, protect, produce, and purge electronically stored information (ESI) in a timely and lawful manner could result in protracted lawsuits, costly court sanctions, HIPAA fines, or regulatory audits. Formal policies, employee education, and best-in-class technology tools are key to compliant records management. Don’t leave records management to chance. In this session, we’ll reveal a seven-step strategy for the effective, compliant management of e-business records. Takeaway tools include two sample policies that your organization can put to work immediately to effectively manage records.