A successful implementation of CareXM's flexible remote patient monitoring solution.
When home care and hospice providers are evaluating telehealth and remote patient monitoring solutions, the question isn't just about technology capabilities—it's about finding a partner that understands the unique challenges of their industry. CareXM, one of HCHANJ's valued industry partners, has proven their commitment to helping providers achieve measurable outcomes through their recent collaboration with Elara Caring.
The results speak for themselves: a 42% reduction in hospitalizations for high-risk CHF patients and a 47% reduction for COPD patients, all while doubling clinician monitoring capacity. Here's how they made it happen.
Flexibility Over One-Size-Fits-All
What sets CareXM apart in the telehealth marketplace is their understanding that different patient populations require different approaches.
"When deciding on a telehealth and monitoring platform, it was important to us to implement a solution that wasn't 'One-Size-Fits-All,'" said Regis Zamudio, VP of ElaraConnect at Elara Caring. "The CareXM Telehealth platform offers the flexibility we need while still being extremely robust in terms of features."
This flexibility is exactly what many of our member organizations need—a platform that can grow and adapt as programs expand.
Platform Features That Drive Results
Real-Time Clinical Dashboard: CareXM's platform enables centralized monitoring where clinician-led teams can track every alert in real-time, ensuring immediate intervention when patients show early signs of health changes.
User-Friendly Equipment Kits: CareXM provides easy-to-use monitoring equipment that patients receive within 24 hours of a doctor's order. The seamless integration with the CareXM app makes vital sign monitoring straightforward for patients of all tech comfort levels.
Hybrid Care Integration: The platform supports both virtual and in-person visit coordination, allowing providers to maintain the personal touch that defines quality home care while leveraging technology for efficiency.
Scalable Monitoring Capacity: As Ann Johnson, Director of Clinical Services for Telehealth at Elara Caring, noted: "Our clinicians have enjoyed the ease of use of the CareXM platform. We estimate our clinicians are able to monitor more than double that of our previous platform. We see and help more patients."
Proven Results
CareXM's partnership with Elara Caring demonstrates what's possible when the right technology meets strategic implementation:
- 42% reduction in hospitalizations for high-risk CHF patients
- 47% reduction in hospitalizations for high-risk COPD patients
- Doubled clinician monitoring capacity compared to previous platforms
- Enhanced service area expansion - virtual capabilities allow providers to reach rural and hard-to-access communities
- Improved patient engagement through proactive, continuous monitoring
The program serves patients with an average telehealth length of stay of 49 days and 22% higher risk scores than typical patients—exactly the population that benefits most from intensive remote monitoring.
Implementation Insights: What CareXM Learned
CareXM's experience with Elara Caring revealed valuable insights about successful telehealth implementations:
Training Is Critical: Comprehensive onboarding for both clinicians and patients ensures platform adoption success. CareXM supports providers through this crucial phase.
Patient Education Matters: Clear communication and ongoing support for patients transitioning to remote monitoring is essential—something CareXM has built into their implementation process.
Flexibility Drives Adoption: Platforms that can accommodate different workflows and patient needs see higher adoption rates among clinical staff.
Ready to Explore What CareXM Can Do for Your Organization?
The partnership between CareXM and Elara Caring demonstrates the kind of measurable outcomes that are possible when providers choose the right technology partner. CareXM's platform offers the flexibility to adapt to your unique patient populations while providing the robust features needed to drive real results.
CareXM is actively working with home care and hospice providers across New Jersey to implement similar programs. Their team understands the regulatory environment, reimbursement challenges, and clinical workflows that define the home care and hospice industries.
CareXM is a valued industry partner committed to helping home care and hospice providers leverage technology to improve patient outcomes while expanding service capacity. Contact us to learn more about connecting with CareXM and other industry partners who can support your organization's growth.