Care Doesn't Clock Out: Hospice Support After Business Hours

After-hours operations define the patient and family experience, influence staff morale, and shape compliance performance. In this webinar, hospice leaders will explore how to strengthen clinical coordination, reduce burnout, and maintain quality outcomes across nights, weekends, and holidays. Learn how leading organizations manage symptom triage, staffing models, documentation standards, and escalation protocols when resources are stretched.

• Strengthen after-hours triage and response processes
• Improve communication between after-hours field team and leadership
• Reduce unnecessary visits and avoidable crises
• Ensure compliance while maintaining compassionate care
• Gain better visibility and accountability in after-hours operations
• Improve reputation and referral source satisfaction

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice
• Home Care
• Home Health
• Palliative Care

WHO SHOULD ATTEND?

• Operations and executive director/administrators    
• Clinical leadership
• Managers
• Quality and compliance teammates
• Physicians and finance teammates
• Anyone who is invested in the 24/7 quality of care delivery in your organization