Upskill Your Agency to Be Volunteer Receptive & Supportive

Train volunteers – lose volunteers – train volunteers – lose volunteers. Does your hospice agency welcome volunteers with open arms or is there pushback against new volunteers and services? In an environment where recruitment is challenging and turnover is high, you can’t afford to lose valuable volunteers. Industry expert Gary Gardia will provide innovative ideas on how to create an atmosphere where volunteers are welcomed, supported by staff, and used to their full potential.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Discuss the challenges created by focusing on agency needs versus volunteer needs
• List five ways volunteers are unintentionally discouraged from choosing your hospice program
• Assess and correct how you may be sending the message, “we don’t want you”
• Discuss three ways to streamline onboarding processes
• Individualize volunteer support and avoid a one-size-fits-all approach
• Enumerate 10 creative ways to provide targeted support to volunteers, individually and collectively