Hospice Volunteer Program Roles, Requirements, Recruitment & More

Is your program strong enough to withstand the next surveyor’s questions? This focused webinar will walk hospice leaders and volunteer managers through today’s expectations for a fully functioning volunteer program, including the 5% requirement, qualifying activities, and current surveyor hot buttons. Learn the defined roles of the volunteer director/manager and volunteers, what does and does not qualify toward the 5%, and the core elements of a Medicare-compliant volunteer training program.

• Regulations related to a hospice volunteer program
• What volunteer activities to include in the 5% cost savings requirement
• Best practices for tracking volunteer hours to meet regulatory requirements
• Enhancing the use of volunteer services through IDT/IDG representation

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

WHO SHOULD ATTEND?

• Volunteer directors and coordinators
• Volunteers
• Social work /spiritual care
• Bereavement coordinators
• Administrators
• Director of Patient Care Services/Clinical supervisors