Making the Connection: Telephone Skills

Making the Connection: Telephone Skills that Enhance Branding, Access and Patient Loyalty - After this webinar, you'll be able to: Use five telephone techniques to strengthen your brand Reduce caller friction with simple website tweaks Implement a telephone skills self-assessment for job applicants Ditch the scripts with a four-step process to connect on every call Sustain your telephone service behaviors with a peer coaching program
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1/26/2022 3:00 PM - 4:30 PM
Eastern Standard Time

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